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Privacy Policy

Effective Date: August 2, 2026
Last Updated: August 2, 2026

Advantage Early Learning Academy (“Advantage,” “we,” “us,” or “our”) respects the privacy of the families, prospective families, employees, job applicants, and other individuals who interact with us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information through:

  • Our website at https://advantage-ela.com;

  • Online inquiry, contact, tour-request, and enrollment-interest forms;

  • Parent-access and online-payment links;

  • Email, telephone, and text-message communications;

  • Employment and career-related forms or links; and

  • Other online services that link to this Privacy Policy.

This Privacy Policy applies primarily to information collected through our website and related electronic communications. Information collected after a child is formally enrolled may also be governed by enrollment agreements, parent handbooks, consent forms, licensing requirements, record-retention policies, and other notices provided directly to families.

By using our website or voluntarily submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with Advantage Early Learning Academy.

A. Information You Provide to Us

We may collect information that you voluntarily provide through a website form, telephone call, email, text message, application, enrollment inquiry, tour request, or other communication.

This information may include:

  • Parent’s, guardian’s, or other adult’s name;

  • Email address;

  • Telephone number;

  • Mailing address;

  • Preferred academy location;

  • Child’s name;

  • Child’s date of birth or age;

  • Childcare program or classroom requested;

  • Desired start date or schedule;

  • Tour preferences;

  • Information included in questions, comments, or messages;

  • Communication preferences;

  • Referral-source information;

  • Employment history, qualifications, résumé information, and job-application information;

  • Payment or transaction-related information; and

  • Any other information you choose to provide.

Please do not submit Social Security numbers, complete financial-account numbers, detailed medical records, or other highly sensitive information through a general website contact or inquiry form unless we specifically request that information through an appropriate secure process.

B. Information About Children

Because we provide childcare and early learning services, parents and legal guardians may voluntarily submit information about their children when requesting information, scheduling a tour, joining a waiting list, beginning an enrollment process, or communicating with an academy.

Information about a child may include:

  • Name;

  • Age or date of birth;

  • Requested program;

  • Anticipated enrollment date;

  • Scheduling or childcare needs; and

  • Other information provided by the child’s parent or legal guardian.

Our public website is intended for use by parents, guardians, prospective employees, and other adults. It is not designed for children to independently submit their own personal information.

We ask that children under 13 not submit information directly through our website. A parent or legal guardian should submit any information concerning a child.

C. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, logs, pixels, tags, analytics tools, and similar technologies.

This information may include:

  • Internet Protocol address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Approximate geographic area derived from an IP address;

  • Referring website or page;

  • Pages viewed;

  • Links selected;

  • Date and time of access;

  • Time spent on the website;

  • General website-navigation activity;

  • Advertising or analytics identifiers; and

  • Diagnostic, security, and error information.

This information helps us operate, secure, analyze, and improve the website.

D. Information Received from Third Parties

We may receive information from third parties that provide services or features connected to our website or business operations, including:

  • Childcare-management or parent-communication platforms;

  • Payment processors;

  • Website-hosting and security providers;

  • Analytics providers;

  • Advertising and marketing providers;

  • Employment and applicant-tracking platforms;

  • Social-media platforms;

  • Referral partners; and

  • Other service providers selected by us or by the user.

Information collected directly by a third party is also subject to that third party’s own privacy policy and terms.

2. How We Use Information

We may use personal information to:

  • Respond to questions and requests;

  • Provide information about our academies, programs, tuition, availability, and services;

  • Schedule tours or appointments;

  • Process enrollment inquiries and waiting-list requests;

  • Communicate with parents, guardians, prospective families, and enrolled families;

  • Determine whether an academy or program may meet a family’s requested childcare needs;

  • Administer enrollment and childcare services;

  • Provide parent-access features;

  • Process or facilitate payments;

  • Send administrative, operational, safety, emergency, enrollment, or scheduling communications;

  • Send newsletters, announcements, promotions, or other marketing communications when permitted;

  • Process employment applications and evaluate job candidates;

  • Operate, maintain, secure, troubleshoot, and improve our website;

  • Analyze website use and engagement;

  • Detect and prevent fraud, misuse, security incidents, and unlawful activity;

  • Maintain appropriate business and legal records;

  • Enforce our agreements, policies, and rights;

  • Meet licensing, regulatory, legal, insurance, accounting, or reporting obligations; and

  • Protect the safety, rights, and property of Advantage, our children, families, employees, website visitors, and others.

We may also use information for another purpose that is disclosed when the information is collected or for which you provide consent.

3. Email Communications

We may use an email address you provide to send:

  • Responses to inquiries;

  • Tour or appointment information;

  • Enrollment-related communications;

  • Academy announcements;

  • Parent communications;

  • Operational or administrative notices;

  • Newsletters;

  • Surveys; and

  • Promotional information about our programs or services.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us.

Even after you unsubscribe from promotional emails, we may continue to send non-promotional communications concerning an inquiry, application, enrollment, payment, safety issue, policy change, or existing relationship with Advantage.

4. Telephone Calls and Text Messages

When you provide a telephone number, we may use it to respond to your request or communicate with you regarding:

  • Tours;

  • Enrollment inquiries;

  • Waiting-list status;

  • Scheduling;

  • Academy operations;

  • Closures or delays;

  • Safety or emergency matters;

  • Parent notifications;

  • Account-related matters; or

  • Other services you requested.

Where permitted and with any consent required by law, we may also send promotional text messages.

Consent to receive promotional text messages is not a condition of purchasing childcare services. Message frequency may vary. Message and data rates may apply.

You may request to stop promotional text messages by replying STOP to a message. You may reply HELP for assistance or contact us using the information at the end of this policy.

We do not sell or share mobile telephone numbers or text-message consent information with third parties for their own independent marketing purposes.

We may share mobile information with service providers that assist us in delivering messages, maintaining communication systems, or supporting our operations, subject to appropriate limitations on their use of that information.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Enable basic website functions;

  • Remember user preferences;

  • Maintain website security;

  • Measure website traffic;

  • Understand how visitors use the website;

  • Identify and correct technical problems;

  • Evaluate advertising or outreach efforts; and

  • Improve website content and performance.

Cookies may be placed by Advantage or by third-party providers.

Managing Cookies

Most browsers allow you to block, delete, or receive alerts about cookies through browser settings. Blocking certain cookies may affect website functionality.

Where available, you may also use a cookie-consent tool displayed on our website to manage nonessential cookies.

Your browser may offer a “Do Not Track” signal or similar privacy control. Because there is not a single universally accepted standard for responding to all such signals, our website may not respond to every browser-based signal.

6. Analytics and Advertising

We may use analytics services, including Google Analytics or similar tools, to understand how visitors use our website.

Analytics providers may collect information such as:

  • Device and browser information;

  • IP address;

  • Pages visited;

  • Links selected;

  • Approximate location;

  • Referring pages; and

  • Time spent on the website.

We may also use advertising or conversion-measurement technologies to evaluate whether advertising campaigns result in website visits, inquiries, or other actions.

These providers process information according to their own privacy policies and our agreements with them.

7. How We Disclose Information

We may disclose personal information in the circumstances described below.

A. Service Providers

We may disclose information to vendors and contractors that perform services for us, including providers of:

  • Website hosting;

  • Website development and maintenance;

  • Data storage;

  • Cybersecurity;

  • Email and text-message delivery;

  • Analytics;

  • Advertising;

  • Customer or family communications;

  • Childcare-management systems;

  • Online payments;

  • Accounting;

  • Insurance;

  • Legal services;

  • Employment and applicant tracking; and

  • Other business support.

These providers may access information only as reasonably necessary to perform services for us, subject to applicable contractual and legal requirements.

B. At Your Direction

We may disclose information when you request, authorize, or direct us to do so.

For example, selecting a third-party parent portal, payment link, map, social-media link, or employment-application link may direct you to a separate service.

C. Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with a law, regulation, court order, subpoena, licensing requirement, or legal process;

  • Respond to a lawful request from a government or regulatory authority;

  • Report or investigate suspected child abuse, neglect, endangerment, or other matters when required or permitted by law;

  • Protect the health, safety, rights, or property of children, families, employees, Advantage, or others;

  • Detect, investigate, or prevent fraud, security incidents, unlawful activity, or violations of our policies; or

  • Establish, exercise, or defend legal claims.

D. Business Transactions

If Advantage or any part of its operations is involved in a merger, acquisition, financing, reorganization, sale of assets, change in control, or similar transaction, personal information may be disclosed as part of evaluating or completing the transaction.

E. Aggregated or Deidentified Information

We may use or disclose information that has been aggregated or reasonably deidentified so that it does not identify a particular person.

8. Sale of Personal Information

We do not sell personal information in exchange for money.

Some privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain uses of advertising cookies or similar technologies. Where required, we will provide applicable notices or choices concerning those technologies.

We do not sell personal information about children.

9. Parent and Guardian Choices

A parent or legal guardian may contact us to request that we:

  • Confirm whether we maintain information submitted through our website about the parent, guardian, or child;

  • Correct inaccurate information;

  • Update contact preferences;

  • Stop certain promotional communications; or

  • Delete information that is no longer required for a legitimate business, licensing, contractual, safety, or legal purpose.

We may need to verify the requester’s identity and authority before processing a request involving a child’s information.

Certain information may be retained when required or permitted for:

  • Childcare licensing;

  • Health and safety;

  • Incident documentation;

  • Payment or accounting records;

  • Insurance;

  • Employment;

  • Legal compliance;

  • Dispute resolution;

  • Fraud prevention; or

  • Enforcement of agreements.

Requests may be submitted using the contact information in Section 18.

10. Children’s Online Privacy

Our website promotes childcare services, but the website itself is intended for parents, legal guardians, job applicants, and other adults.

We do not intend to collect personal information online directly from children under 13. Children under 13 should not complete website forms, create accounts, or submit personal information through the website.

Information about a child should be submitted only by the child’s parent, legal guardian, or another authorized adult.

If we learn that a child under 13 submitted personal information directly through the website without appropriate parental involvement, we will take reasonable steps to review and delete the information, unless retaining it is legally required or necessary to protect the child’s safety.

A parent or legal guardian who believes a child submitted information directly to us may contact us at contactus@advantage-ela.com.

11. Photographs, Videos, and Testimonials

We may display photographs, videos, artwork, testimonials, or similar material involving children or families only in accordance with applicable permissions, releases, agreements, and legal requirements.

Parents and guardians should not submit photographs, videos, or other media depicting children through a general website form unless the form specifically requests that material.

Consent concerning photographs, videos, classroom applications, social media, and promotional materials may be addressed separately in enrollment or media-release documents.

12. Payment Information

Our website may provide links to third-party payment processors or parent-access systems.

When payment information is entered directly into a third-party payment platform, that information is collected and processed by the third-party provider under its own privacy policy and security practices.

Advantage may receive limited transaction information, such as:

  • Payer name;

  • Amount paid;

  • Date of payment;

  • Payment status;

  • Transaction identifier; and

  • Limited payment-method details.

We generally do not receive or store complete payment-card numbers submitted directly through a third-party payment processor.

13. Employment Applications

Our website may link to a third-party employment or applicant-tracking platform.

Information submitted as part of an employment application may include:

  • Name;

  • Address;

  • Telephone number;

  • Email address;

  • Employment history;

  • Education;

  • Certifications;

  • References;

  • Résumé;

  • Eligibility or availability information; and

  • Other information requested during the hiring process.

Employment information may be used to evaluate qualifications, communicate with applicants, conduct lawful screening, maintain hiring records, and comply with employment-related obligations.

The third-party application platform may separately collect information under its own privacy policy.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to:

  • Respond to an inquiry;

  • Provide childcare or related services;

  • Maintain family, enrollment, payment, or employment records;

  • Meet childcare-licensing and regulatory requirements;

  • Satisfy tax, accounting, insurance, and legal obligations;

  • Resolve disputes;

  • Enforce agreements; and

  • Protect our systems, operations, children, families, employees, and legal rights.

Retention periods vary depending on the type of information, the nature of our relationship with the individual, and applicable legal or operational requirements.

When information is no longer reasonably needed, we may delete, destroy, anonymize, or deidentify it in accordance with our record-management practices.

15. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

  • Access limitations;

  • Password and account controls;

  • Secure website connections;

  • Vendor-management practices;

  • Employee policies and training;

  • System monitoring;

  • Data backups; and

  • Physical-security measures.

No website, electronic transmission, or information-storage system can be guaranteed to be completely secure. You should use care when transmitting information electronically and should not send highly sensitive information through unsecured channels.

16. Third-Party Websites and Services

Our website may contain links to third-party websites and services, including:

  • Parent portals;

  • Payment services;

  • Employment-application systems;

  • Social-media platforms;

  • Maps;

  • Scheduling tools; and

  • Other external resources.

We do not control the privacy, security, availability, or content of third-party websites. This Privacy Policy does not govern information collected directly by those third parties.

You should review the privacy policy and terms of each third-party service before submitting information.

17. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through an additional website notice or other reasonable means.

The revised policy becomes effective when posted unless a different effective date is stated.

18. Contact Us

Questions, concerns, or privacy-related requests may be submitted to:

Advantage Early Learning Academy
Email: contactus@advantage-ela.com
Fax: (855) 846-5247
Website: https://advantage-ela.com/contact-us/

Please include sufficient information for us to understand and respond to your request. Do not include unnecessary sensitive information in an initial email.